Somayeh (Soma) Aliakbari

Design Lead
Toronto, Canada
UX design leader with a focus on customer service automation for digital and voice channels using conversational AI in SaaS, Enterprise and B2B spaces. Strong foundation in data analysis, business analysis, agile development and release collaborating with cross-functional teams. Generating data-driven insights to create superior and scalable customer service solutions such as Conversational Chatbots and Virtual Assistants.
Somayeh (Soma) Aliakbari
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Created on
November 2, 2020